Privacy Policy | SKV Atlanta

The Sujnana Religious and Charitable Foundation (SRCF) takes your privacy seriously and treats all financial information about any transaction you have with us as highly confidential. SRCF does not share e-mail addresses or phone numbers of any of our donors or constituents.

SRCF deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with SRCF, we maintain the following policies:

We may request personal information online — name, address, phone number, email address, and credit card number — only for the purposes of accepting donations to SRCF.
We will not release or use this information for any other purpose unless we have your consent.
We do not trade or sell your personal information to other organizations.
We offer donors the option to be recognized anonymously.
Donors may request, at any time, to not receive our solicitations or certain mailings such as our newsletter.
We do not track, collect, or distribute personal information entered by those who visit our website.
Personal data collected through our website is encrypted using 256-bit AES technology.
Personal information stored in the SRCF database is protected with secured login and authentication, unique IDs, regular passcode changes, and deactivation of unused accounts.
Our hosting provider meets PCI DSS standards, with SSL encryption, intrusion detection, firewall infrastructure, virus protection, and SQL-injection / cross-site-scripting protection.

To assure that philanthropy merits the respect and trust of the public, donors and prospective donors can expect:

To be informed of SRCF's mission and how donated resources are used.
To be informed of the identity of those serving on the SRCF governing board.
To have access to SRCF's most recent financial statements.
To receive appropriate acknowledgment and recognition.
To have donation information handled with respect and confidentiality, to the extent provided by law.
To be informed whether those seeking donations are volunteers, employees, or hired solicitors.
To have their names removed from mailing lists.
To feel free to ask questions and receive prompt, truthful answers.

Donation Refund Policy

SRCF follows a reliable refund policy for donors. We take utmost care in processing donations as mandated in donor forms, online and offline. In the unlikely event of an erroneous deduction, or if a donor wants to cancel a donation, SRCF will respond within 7 working days of receiving the complaint. Timely refunds depend on the card used. Proof of deduction and written communication are required within two days of the donation. If a receipt has already been issued, the original must be returned to our official address. If a tax-exemption certificate has already been issued, a refund is not possible. International donations may require additional processing time.

What Information We Collect

We use personal information collected from donors to process payments and communicate about SRCF's fundraising and other operations. This may include name, amount donated, address, phone number, comments, email address, and any other personal information provided (“Donor Data”). For donations by check, Donor Data also includes information visible on the check. Payment processors may collect certain information directly; consult their privacy policies for details. We may share Donor Data with service providers who help us operate the site and process donations.

If you sign in to MySKV and fill in your family profile, we also keep the details you enter for yourself and your family members: first and last name, gothra, nakshatra, email address and phone number, and the tag (license plate) numbers of your family's cars. Your own name and phone number are saved to your donor record with our donation platform, Zeffy. Everything else in the profile is kept in a secure database used only by this website. Only you can see or change your profile, by signing in with the same email address. If you give a family member's email address, that family member can also sign in with it to see and update the family members in your profile; only you can change your own details. If a car is involved in an emergency or a parking problem at the temple, temple volunteers chosen by our MySKV administrators may look up its tag number to see the name, phone number and email address of the family's main donor and of family members who have given them, so they can contact you. Volunteers can only look up one tag number at a time and cannot browse other profiles.

How We Use That Information

Distributing receipts and thanking donors
Informing donors about upcoming fundraising and other activities
Internal analysis, research and analytics
Record keeping and reporting to applicable government agencies as required by law
Surveys, metrics and other analytical purposes
Other purposes related to fundraising operations
Performing sevas and poojas for donors and their families, and keeping their family details up to date
Contacting the owner of a car parked at the temple in an emergency or about a parking problem

Anonymous donor information may be used for promotional and fundraising activities. Donor comments may be published and used in promotional materials, unless otherwise requested.

Contact Us

Shri Krishna Vrundavana Atlanta
4946 Shiloh Rd, Cumming, GA 30040
(678) 648-5198
skvatlanta@gmail.com

Security

We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction, and undertake a range of security practices to that end.

Privacy of Children on Our Website

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. A parent may add details of their children (such as name, gothra and nakshatra) to their own MySKV family profile. The parent provides and controls this information and can change or remove it at any time.

Other Disclosures

We may disclose information when required by law, to protect our rights, privacy, safety, property, donors or users, or to enforce our terms of service.

Updates

We may change this Donor Privacy Policy from time to time. Changes will be reflected on this page; you should periodically check for updates.

Data Retention

We retain donor-related information only as needed to fulfil the purposes described in this policy, unless a longer period is required by law.

Your Rights

You may request to know what information we hold about you, correct incorrect information, or ask us to delete your information, subject to legal retention requirements.